Frequently Asked Questions
Is this a real, name-brand AED?
Yes. Every AED we sell is a professional-grade unit from a leading, name-brand manufacturer — the same proven technology trusted by schools, gyms, offices, and first responders nationwide. All are FDA-approved. Your exact make and model are confirmed with your order and compliance documents.
Do I need a prescription to buy an AED?
It depends on the model. Some professional AEDs require a physician’s prescription; some consumer models are sold over the counter. If the model we ship for this package requires a prescription, we include it at no extra cost — with your compliance paperwork — so there is nothing extra for you to arrange.
What's included in the package?
The AED with adult electrode pads and battery, an alarmed wall cabinet with sign, a 3D projection wall sign, a window decal, an AED inspection tag, and a rescue prep kit — plus a soft carry case and 1 year of Remote AED Program Management.
Is it ready to use out of the box?
Yes. It ships fully assembled and rescue-ready — adult pads and battery in place. Mount the cabinet, hang the sign, and you’re protected.
What warranty does it carry?
Every new unit carries a full manufacturer warranty — typically 5 to 8 years depending on the model — and the exact term is confirmed with your order. Certified refurbished units are professionally reconditioned, fully tested, and backed by our 2-year warranty with brand-new pads and battery.
What about children, returns, and support?
Pediatric/child pads are available as an optional add-on. Every order includes 30-day returns, plus real people in Florida and North Carolina for support, inspections, and ongoing compliance reminders.